Registration FAQs

How will I know that my registration is confirmed?
Whether you register by mail, phone, fax, email or web, you will receive a letter of confirmation via fax and in the mail within ten days. If you do not receive confirmation of your registration within ten days simply call us at 800-942-4494.

How far in advance do I need to register?
As far ahead as is convenient for you! However, early registration does secure you a seat. We do accept walk-ins on the day of the event but if we have numerous walk-ins we cannot guarantee you a seat. Your best bet is to call us as soon as possible on 800-942-4494.

Do you give discounts for group registrations?
If you are planning on sending a group of 3 or more, please call Brian Davis on 704-561-0222. Brian will be happy to discuss the training needs of your group, and give you details on our generous group registration discounts.

Do I need to make my own hotel and airline reservations?
Yes. Please make all your own travel reservations. However, special hotel accommodation rates have been negotiated for California Workers Comp Forum attendees. To take advantage of the rates, reservations must be made through The Global Executive online at, by email on or toll-free at 800-516-4265 in the US, or 1-203 431-8950 outside the US. All hotel reservations must be made by September 24, 2003 to obtain the special rate.

I have a special need. Will you be able to help me?
Please call our head of customer services at 800-942-4494 if you have any special needs. We will be delighted to help you as much as we possibly can.

Conference FAQs

What time does the conference start and end?
Please see Conference Agenda for session descriptions and schedule.

Will lunch be provided?
Yes! Dont miss this fabulous opportunity to network with your colleagues and conference presenters.

What kind of materials are provided?
You will receive comprehensive conference proceedings, which will include a copy of all presentations (general and concurrent sessions) at California Workers Comp Forum.

Do your events qualify for any continuing education credits?
Yes. Visit our Continuing Education Credits page for further details.

Do I need to bring anything?
Just yourself, a pen, paper and an inquiring mind! A light jacket or sweater is advisable as the AC in the hotel may feel cool for some people.

What should I wear?
Dress for the conference and all networking activities is business casual.

Payment FAQs

Is payment required prior to event?
Yes, payment is required prior to the event with the exception of public sector employees. For public sector employees who have not paid in full, we require a copy of the purchase order.

What is your federal tax number?
Our federal tax number is 68-0367707.

What types of payments do you accept?
You can pay by check or major credit card (Visa, Mastercard or Amex). We can also invoice your company if provided with a purchase order number.

Refunds and Cancellations FAQs

What happens if I need to cancel?
While we wish all our attendees could attend, we understand there are situations that do come up. Please keep in mind that a substitute delegate is always welcome at no extra charge. All cancellations must be received in writing. Cancellation notices should be sent by fax to 941-373-1290, or emailed to

A full refund, less a service charge of 10%, is given for cancellations received in writing (letter, fax or email) four weeks prior to the event.
A 50% refund will be sent for cancellations received between two and four weeks prior to the event.
Regrettably, no refunds can be made for cancellations received less than two weeks prior to the event but a substitute delegate is always welcome.
I have a complaint. I want to make a suggestion. Who do I contact?
If you have a complaint, or have any suggestions, please contact one of our customer services representatives on 800-942-4494. We investigate all complaints very thoroughly.

Website FAQs

Is your website secure?
Yes, it is. Any information, including credit card details, you share with us over the web is completely secure.

Some of the features on your website dont work on my computer. What can I do?
Please e-mail our webmaster at and detail what problems you are encountering.

We would like to link our website to yours. Can we?
Absolutely! To link your site to ours please contact our webmaster at

Other FAQs

I give up I just cant find the answer to my question anywhere! What do I do?
Simple! Just call us at 800-942-4494. Well be delighted to help you.